Join the Global Leader in Customer Support by becoming a vital part of our French Customer Service team in Lisbon. Utilise your multilingual skills to enrich our client interactions and enhance customer satisfaction.

Key Responsibilities for French Customer Service in Lisbon

• Deliver exceptional customer support to French-speaking clients through phone, email, and chat channels.
• Keep abreast of company products and services to provide thorough and informed assistance.
• Document client interactions with precision in our CRM systems.
• Work collaboratively with colleagues to boost overall service and customer happiness.
• Follow company guidelines to ensure uniform and high-quality service delivery.

Essential Skills and Qualifications for French Support Roles

• Proficiency in French, with outstanding communication abilities.
• Conversational skills in English for effective internal communication.
• Customer service experience is advantageous, but not mandatory.
• Strong problem-solving ability and attention to detail.
• Capability to work independently and efficiently in a fast-paced setting.
• Familiarity with CRM systems and customer service tools is beneficial.

Advantages of Joining Teleperformance in Lisbon

• Competitive salary packages with performance incentives.
• Opportunities for career development and progression within a worldwide company.
• Comprehensive training programs to enhance your skills.
• Flexible working options to promote work-life balance.
• A dynamic and inclusive workplace culture.

If you are driven by assisting others and ready to make a significant contribution to a thriving team in Lisbon, we want to hear from you! Use your language proficiency to deliver superior customer experiences and develop your career at Teleperformance. Apply today to start your journey with us and be part of a team that values innovation and excellence.