Workster is pleased to announce a fantastic opportunity as an Italian-speaking B2B Hotel Associate. This position is based in Lisbon and offers the chance to work with a leading hospitality company, maintaining high service standards and building lasting client relationships.

Position Overview

• Engage with Italian-speaking business clients to address queries and offer comprehensive solutions.
• Act as a liaison between the company and hotel partners to ensure seamless communication and service delivery.
• Facilitate the onboarding of new hotel partners, ensuring they understand and utilise the system effectively.
• Monitor and analyse feedback from hotel partners to implement improvements in service and operations.
• Assist the sales team in account management and coordinate with marketing for promotional activities.

Key Requirements

• Native or fluent proficiency in Italian, with a strong command of English (C1 level or above).
• Prior experience in account management, customer service, or the hospitality industry is a strong plus.
• Excellent communication skills, capable of fostering productive client and partner relationships.
• Strong organisational skills with the capability to manage multiple priorities and meet deadlines.
• Experience using CRM software and Microsoft Office Suite for reporting and management tasks.
• Problem-solving abilities and an aptitude for proactive service delivery.

The Benefits

• Located in the vibrant city of Lisbon, offering an engaging and multicultural workspace.
• Competitive salary package that recognises your experience and performance.
• Comprehensive training and career development opportunities.
• Flexible working conditions that support a healthy work-life balance.
• Potential for career advancement within a dynamic and innovative sector.
• Inclusive company culture with a focus on teamwork and mutual respect.
• Additional benefits including health insurance and workplace incentives.

How to Apply

If you are passionate about the hospitality industry and eager to make a significant impact within a supportive and energetic team, we invite you to apply. Please submit your CV along with a cover letter outlining your motivation and relevant experience. We look forward to welcoming proactive individuals dedicated to achieving top-tier service and building client success.