We are searching for an enthusiastic individual to join our team as a German Travel Advisor in Lisbon. In this exciting role, you will utilise your language proficiency and passion for travel to provide exceptional support and guidance to our valued clients. Your expertise will play a pivotal role in enhancing customer experiences and building lasting relationships.

Key Responsibilities for German Travel Advisor in Lisbon

• Provide professional travel advice and assistance to German-speaking clients via phone, email, and chat.
• Assist clients with booking travel arrangements, including flights, accommodation, and transportation.
• Utilise expert knowledge of travel products and destinations to recommend suitable travel options.
• Resolve travel-related inquiries and issues in a timely and efficient manner, ensuring customer satisfaction.
• Collaborate with internal teams to stay informed about travel trends and company offerings.
• Maintain accurate client records and manage bookings using our CRM system.
• Stay updated on industry regulations and guidelines to provide compliant advice.

Essential Qualifications and Skills Required

• Fluency in German and English, both spoken and written, with strong communication skills.
• Previous experience in travel consultation or customer service is preferred.
• Strong problem-solving skills with the ability to handle challenging situations professionally.
• Familiarity with travel booking systems and CRM software.
• Excellent organisational skills and attention to detail.
• A proactive approach to learning new information and staying current on travel industry trends.
• Ability to work effectively in a dynamic team environment.

Benefits of Joining Our Lisbon Team

• Become part of a vibrant and multicultural team in the heart of Lisbon.
• Enjoy a competitive salary and benefits package linked to performance.
• Opportunities for professional growth and career advancement within a growing company.
• Experience a supportive work culture that values work-life balance.
• Contribute to delivering memorable travel experiences for our clients.

If you are a travel enthusiast with a passion for customer service and you excel in a fast-paced environment, we invite you to apply for the German Travel Advisor role. Join us in Lisbon and be part of a team that thrives on making every journey extraordinary!