Are you an experienced professional ready to lead and innovate in the field of quality assurance and employee training? As a QA & Training Manager at Regiocom, you will play a critical role in ensuring our services meet the highest standards while empowering our team through strategic training initiatives. Join us in creating a culture of excellence and continuous improvement.

Key Responsibilities for QA & Training Manager

• Develop and implement comprehensive quality assurance frameworks to maintain high standards across all operations.
• Design and execute training programmes that align with organisational goals and enhance employees' skills and knowledge.
• Conduct regular quality audits and evaluations to identify areas for improvement and ensure compliance with industry standards.
• Collaborate with cross-functional teams to integrate quality assurance and training practices into daily operations seamlessly.
• Analyse performance data and feedback to refine training strategies and contribute to the organisation's continuous development.
• Lead a team of QA and training specialists, fostering a culture of collaboration, innovation, and excellence.

Essential Qualifications and Skills for QA & Training Manager

• Proven experience in quality assurance, training, or a related field, with a strong track record of success.
• Exceptional communication and leadership skills, capable of inspiring and guiding diverse teams.
• Analytical mindset with the ability to interpret performance metrics and drive data-informed decisions.
• Experience in designing and implementing training programmes and resources.
• Knowledge of industry standards and best practices in quality assurance.
• Proficiency in handling training software and quality management systems is advantageous.

Benefits of Joining the Regiocom Team

• Competitive salary with performance-based incentives and growth opportunities.
• Access to continuous professional development and leadership training.
• Flexible working hours to support work-life balance and personal commitments.
• Inclusive and dynamic workplace culture that values innovation and teamwork.
• Opportunity to make a significant impact and advance your career in a global company.

If you are ready to elevate the quality of services and empower teams through effective training, we invite you to apply for the QA & Training Manager position at Regiocom. Join us on a journey towards excellence and play a pivotal role in shaping the future of our organisation.