Are you fluent in Turkish and passionate about delivering top-notch customer service? We are seeking a dedicated Turkish Customer Service Expert to join our dynamic team in Lisbon. Your language skills and dedication to excellent service will be crucial in maintaining our company's reputation for superior customer experiences.

Key Responsibilities for the Turkish Customer Service Expert Role

• Deliver outstanding support to Turkish-speaking clients through various channels, including phone, email, and chat, effectively addressing and resolving queries and issues.
• Develop a comprehensive understanding of our products and services to provide accurate and informed assistance.
• Identify, troubleshoot, and escalate customer concerns when necessary to ensure client satisfaction.
• Collaborate with internal teams by sharing client feedback to drive continuous service improvement.
• Maintain detailed records of client interactions and service requests to enhance the customer experience consistently.
• Exhibit professionalism and empathy in all communications with clients.

Essential Qualifications and Skills for the Turkish Customer Service Expert

• Fluency in Turkish, with excellent verbal and written communication skills.
• Proficiency in English to interact effectively with multicultural teams.
• Previous experience in customer service or a related field is beneficial but not essential.
• Strong problem-solving abilities and the ability to thrive in a dynamic environment.
• Familiarity with customer relationship management (CRM) systems is an advantage.
• A customer-centric approach, with patience and the ability to manage diverse client interactions smoothly.

Benefits of Joining Our Team in Lisbon

• Competitive salary and a comprehensive benefits package.
• Opportunities for career growth and professional development within our company.
• Access to ongoing learning resources and training to enhance your skill set.
• Flexible working arrangements to support a healthy work-life balance.
• An inclusive and collaborative work environment that values diversity and innovation.

If you are eager to leverage your Turkish language skills to deliver exceptional customer service, we encourage you to apply for the Turkish Customer Service Expert position in Lisbon. Join our team and contribute to providing outstanding service to our valued clients!