We are seeking a dynamic Portuguese-speaking Client Advisor to join our team in Greece. This position is critical in providing excellent service to our clients, helping to enhance customer satisfaction and loyalty. If you are passionate about customer service and have strong communication skills, we encourage you to apply and become a part of our innovative team.

Key Responsibilities for Client Advisory Services

• Provide prompt, courteous, and efficient service to clients through various communication channels including calls, emails, and live chats.
• Understand and resolve client inquiries by navigating company resources and systems effectively.
• Maintain accurate and comprehensive records of each client interaction and transaction.
• Collaborate with team members to improve service quality and client satisfaction continuously.
• Stay informed about company products, services, and promotions to provide informed advice to clients.
• Conduct follow-ups with clients to ensure resolution of their concerns and enhance relationship-building.

Essential Skills and Qualifications

• Fluency in Portuguese and proficiency in English for clear and effective communication.
• Previous experience in customer service or client advisory roles is an advantage.
• Strong problem-solving skills with the ability to manage multiple client issues simultaneously.
• Excellent interpersonal and communication skills to engage with diverse client needs.
• Ability to learn quickly and adapt to new systems and processes.
• Strong organisational skills with the ability to prioritize tasks efficiently.

Why Join Our Team?

• Be part of a forward-thinking company recognized for delivering exceptional client service.
• Competitive compensation package with opportunities for career development and growth.
• A supportive work environment that values diversity and inclusivity.
• Flexible working arrangements to help maintain a healthy work-life balance.
• Engage with a global network of professionals and enhance your skills continuously.
• Opportunities to make a meaningful impact on our client relationships and company success.

If you are ready to leverage your advisory skills in a vibrant and dynamic setting, we look forward to receiving your application. Join our mission to deliver outstanding client service across Greece.