Join our expanding team in Malaga, Spain, as a Swedish Technical Support Advisor. This vital role is designed for tech-savvy professionals eager to provide exceptional support and enhance customer experiences. Be part of a diverse team that prides itself on innovation and collaboration, offering solutions that make a lasting impact.

Key Responsibilities for the Swedish Technical Support Advisor Role

• Customer Support: Deliver high-quality technical support to Swedish-speaking customers, resolving their queries and issues efficiently.
• Technical Troubleshooting: Identify, diagnose, and solve technical issues related to our products and services.
• Product Knowledge: Maintain up-to-date knowledge of our products to provide accurate information and solutions.
• Customer Satisfaction: Ensure a high level of customer satisfaction by monitoring customer feedback and addressing concerns promptly.
• Documentation: Accurately document customer interactions and resolutions in our CRM system.

Required Skills and Experience for the Technical Support Advisor Position

• Language Proficiency: Fluent in Swedish, with strong English skills for internal communication.
• Technical Expertise: Experience in technical support or a similar role, with a solid understanding of computer systems and software.
• Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex technical issues clearly.
• Problem-Solving Abilities: Strong analytical skills to diagnose problems and provide effective solutions.
• Adaptability: Ability to work in a fast-paced environment and manage multiple tasks effectively.

Benefits of Joining as a Swedish Technical Support Advisor

• Career Development: Opportunities for professional growth and skill enhancement within an innovative company.
• Inclusive Culture: Be part of a supportive and diverse team that values individual contributions and teamwork.
• Competitive Compensation: Attractive salary package with comprehensive health benefits and other perks.
• Work-Life Balance: Flexible working hours and arrangements to ensure a healthy balance between professional and personal life.

Application Process for the Technical Support Advisor Role

If you are passionate about providing outstanding support and meet the qualifications, we encourage you to apply. Please submit your CV and a cover letter outlining your experience, skills, and enthusiasm for joining our team in Malaga. We are excited to welcome a dynamic professional dedicated to making a positive impact.