We are thrilled to offer a fantastic opportunity for a Portuguese Speaking Support/Sales Agent based in Barcelona, Spain. This role is perfect for passionate individuals who are dedicated to providing exceptional support and sales services while enjoying the vibrant culture and lifestyle that Barcelona has to offer. Join our diverse team and help our Portuguese-speaking clients achieve their goals with outstanding service and sales expertise.

Key Responsibilities for Support/Sales Role

• Customer Support: Offer prompt and efficient assistance to Portuguese-speaking clients via phone, email, and chat to resolve inquiries and provide information on products and services.
• Sales Engagement: Engage with clients to understand their needs, promoting and upselling products that align with their goals and requirements.
• Relationship Building: Cultivate strong relationships with clients by providing personalized service and maintaining regular follow-ups.
• Product Knowledge: Develop and maintain in-depth knowledge of company products and services to ensure accurate and informed client interactions.
• Feedback and Improvement: Collect client feedback and share insights to enhance service delivery and product offerings.

Required Qualifications and Skills

• Language Proficiency: Fluency in Portuguese (C1/C2) and good command of English (B2), both spoken and written.
• Customer Service Experience: Previous experience in customer support or sales, preferably in a dynamic environment.
• Communication Skills: Excellent verbal and written communication skills to engage effectively with clients and team members.
• Sales Acumen: Strong sales skills with the ability to identify client needs and close sales effectively.
• Problem-Solving Skills: Resourceful and able to handle challenging situations with a positive attitude.

What We Offer

• Competitive Salary: Attractively structured salary with potential for performance-based incentives.
• Health and Wellness: Comprehensive health insurance and wellness programs to support your well-being.
• Career Development: Opportunities for professional growth and advancement within a supportive company.
• Inspirational Environment: Work in the heart of Barcelona in a collaborative and multicultural setting.
• Relocation Assistance: Support provided for candidates relocating to Barcelona.

Application Process

If you're enthusiastic about becoming a crucial part of our team as a Portuguese Speaking Support/Sales Agent in Barcelona, we would love to hear from you. Please submit your CV and a cover letter highlighting your customer service expertise and passion for helping clients. Join us in delivering exceptional client experiences and achieving sales excellence!