As a valued member of our team, the Slovenian Customer Support role is an integral part of our company's mission to provide exceptional customer service and support. Your ability to connect with customers and resolve their inquiries will be pivotal in maintaining our reputation as a leading brand in customer satisfaction.

Responsibilities of Slovenian Customer Support

• Customer Interaction: Engage with customers through various channels such as phone, email, and chat to assist with inquiries and resolve issues efficiently.
• Problem Resolution: Diagnose and troubleshoot customer concerns, ensuring satisfactory solutions are provided in a timely manner.
• Feedback Management: Collect and document customer feedback to enhance service delivery and identify areas for improvement.
• Technical Assistance: Provide knowledgeable support on product specifications and functionalities.
• Collaboration: Work closely with cross-functional teams to resolve complex problems and improve overall team efficiency.

Required Skills and Qualifications

• Language Proficiency: Fluent in Slovenian with strong English communication skills (B2+).
• Customer Service Experience: Previous experience in a customer support role is advantageous.
• Technical Knowledge: Basic understanding of technical systems relevant to the role.
• Communication Skills: Excellent verbal and written communication skills, with an ability to convey information clearly and concisely.
• Problem-Solving Ability: Demonstrated ability to use critical thinking to identify the best solutions for customers.
• Teamwork: Capable of working both independently and as part of a collaborative team.

What We Offer

• Competitive Salary: A comprehensive compensation package with additional performance incentives.
• Growth Opportunities: Career advancement and professional development through ongoing training and workshops.
• Supportive Environment: A diverse and inclusive workplace that values the contributions of every employee.
• Location: Our offices are centrally located and easily accessible.
• Additional Benefits: Access to health benefits and several employee wellness programs.

How to Apply

If you are passionate about providing excellent customer service and want to be a part of our dedicated team as Slovenian Customer Support, we are eager to hear from you. Please submit your CV and cover letter detailing your relevant experience. We look forward to your application!