We are excited to invite applications for a new opportunity in Lisbon! Join our rapidly growing, international team as a Polish Speaking Digital Trust and Safety Team Leader in the dynamic Fintech industry. This on-site, full-time role puts you at the forefront of digital operations, ensuring secure, ethical, and positive online experiences for all users. If you are fluent in Polish and ready to empower your colleagues while protecting user trust, we encourage you to apply!

Key Responsibilities – Digital Trust and Safety Team Leader (Polish Speaking) Jobs in Lisbon

• Lead, inspire, and support a team of Digital Trust and Safety Specialists, fostering continuous improvement in operational performance and professional development.
• Monitor and uphold digital platform standards, identifying and investigating trust and safety concerns, including content moderation, fraud prevention, and policy enforcement.
• Mentor team members, providing ongoing feedback, guidance, and support to build a highly engaged, high-performing group.
• Coordinate responses to sensitive cases involving online safety risks, privacy matters, or policy violations, ensuring swift and effective resolution.
• Collaborate cross-functionally with Quality Assurance, Training, and Compliance teams to share insights, escalate critical issues, and deliver business improvements.
• Analyse trust and safety metrics, prepare reports, and recommend improvements to optimise workflows and maintain top level user safety.
• Assist in recruiting and onboarding new team members, contributing to a diverse, inclusive, and positive work culture.
• Promote adherence to all company guidelines, ensuring confidentiality, professionalism, and compliance with relevant regulations at all times.

Skills and Qualifications – Polish Speaking Digital Trust and Safety Careers in Portugal

• Native or near-native fluency in Polish (C1 level) and excellent English communication skills (B2 level or higher).
• Strong leadership skills with proven experience managing or mentoring teams in digital trust, safety operations, content moderation, customer service, or a related field.
• Exceptional analytical abilities and a detail-oriented approach, especially when dealing with sensitive or complex cases.
• Thorough understanding of online security, digital risks, and content policies in a rapidly changing environment.
• Excellent interpersonal skills with the ability to motivate and guide team members towards shared goals.
• Experience working in a fast-paced, multicultural workplace with a focus on collaboration and high-quality outcomes.
• Adaptability to shift work patterns between 09:00 – 21:00, Monday to Sunday, with variable shift durations (4, 6, or 8 hours).

Benefits – Digital Trust and Safety Team Leader Opportunities in Lisbon

• Long-term and secure employment within a fast-expanding Fintech leader based in Lisbon.
• Comprehensive, fully-paid training programme to support your growth and success from day one.
• Private health insurance for your well-being and peace of mind.
• Attractive relocation package available for individuals moving from outside Portugal.
• Modern, collaborative office environment with a welcoming, multicultural team.
• Clear career development paths and ongoing professional learning opportunities.

Why Advance Your Digital Trust and Safety Team Leader Career in Lisbon?

• Be a leader in safeguarding digital spaces and ensuring a positive online environment for users worldwide.
• Join a passionate, diverse team driven by purpose and integrity in the Fintech sector.
• Access continuous learning, mentorship, and limitless potential for advancement.
• Contribute to a global company recognised for its innovation, operational excellence, and employee well-being.

Take the Next Step – Apply for a Polish Speaking Digital Trust and Safety Team Leader Role in Lisbon

If you are motivated to lead, passionate about digital security, and fluent in Polish, apply now and help shape the future of trust and safety in the Fintech world!