Workster is collaborating with a leading customer experience provider in Greece to recruit a fluent Polish Customer Support professional for an international hybrid opportunity based in Athens. This is a unique chance to engage with customers across a variety of industries, representing renowned global brands while making Athens your new home or hybrid work base.

Polish Customer Service – Hybrid in Athens: Your Impact

• Deliver exceptional support through phone, email, and live chat, ensuring each customer interaction is efficient, positive, and solution-driven.
• Assist Polish-speaking customers with their enquiries, technical issues, product information, and service-related questions.
• Carefully track, document, and manage all customer interactions using modern CRM and ticketing systems.
• Collaborate with internal teams to escalate complex cases and ensure timely resolutions.
• Stay informed about client products, services, and updates to provide accurate and proactive customer support.
• Champion customer satisfaction by maintaining a professional, empathetic, and customer-focused approach at all times.

Qualifications & Requirements for Polish Customer Support Roles

• Fluent Polish speaker with excellent written and verbal communication skills.
• Good command of English (at least B2 level) for team collaboration and training purposes.
• Previous experience in customer support, call centre, or help desk environments is a strong advantage.
• Proficiency with chat, email, and ticketing tools.
• Ability to adapt quickly to new technologies, processes, and workflows.
• Strong problem-solving capabilities and a keen attention to detail.
• Resilient, reliable, and comfortable working in a structured, goal-oriented environment.

Why Choose a Hybrid Polish Customer Support Position in Athens?

• Hybrid working options: combine days in a modern Athens office with the flexibility of remote work.
• Competitive salary with performance incentives and additional bonuses for outstanding customer care.
• Comprehensive benefits package, including private healthcare and well-being support.
• Onboarding and ongoing training provided to ensure your continued professional growth.
• Access to relocation support if moving to Athens, with assistance settling into your new city.
• Be part of an international environment with diverse colleagues and development opportunities.
• Outstanding office facilities in central Athens and the chance to immerse yourself in Greek culture.

How to Apply for Polish Customer Support Jobs in Athens

If you are ready to take the next step in your customer service career and are excited by the prospect of living and working in vibrant Athens with a flexible hybrid setup, we want to hear from you. Apply now with your CV in English.

Keywords: Polish Customer Support, Athens Hybrid Jobs, Customer Service in Greece, Polish-speaking Roles, Relocation, Multilingual Customer Care, Customer Excellence, CRM Support

Workster is committed to diversity and equal opportunity. All applications are welcome, and hiring decisions are based solely on skills and experience.