Workster is collaborating with a leading international provider of customer solutions, seeking talented Spanish Speaking Sales Support Agents to join their expanding team. This is your chance to play a vital role within a progressive environment where customer experience, digital innovation, and professional development are at the heart of operations. You’ll support customers across various industries, combining your communication skills in Spanish and English with an interest in technology, solutions, and relationship management.

Key Responsibilities for Spanish Speaking Sales Support Agent

• Act as the first point of contact for Spanish-speaking customers and business partners, providing timely and effective assistance regarding sales enquiries, order processing, product information, and account support.
• Manage inbound and outbound communication via phone, email, chat, and webform, ensuring accurate and clear information is delivered at every interaction.
• Support customers in identifying suitable products and services, offering additional information when required, and identifying cross-sell or upsell opportunities in line with their needs.
• Collaborate with internal teams including sales, logistics, and technical support to resolve customer queries and move processes forward efficiently.
• Maintain precise and up-to-date records of all customer interactions within the CRM system, ensuring data accuracy and compliance with company procedures.
• Provide constructive feedback to improve internal workflows, boost customer satisfaction, and drive performance improvements within the sales support function.

Qualifications & Skills for Sales Support Roles with Spanish and English

• Fluency in Spanish (C1 level or above) and good English skills (C1) for internal communication, training, and documentation.
• 1–2 years of experience in a sales support, customer service, or BPO environment preferred.
• Experience supporting international customers, particularly in the US or European markets, is an advantage.
• Comfortable learning and using digital tools, CRM, order management, and communication platforms.
• Strong organisational skills with the ability to prioritise multiple requests effectively.
• Clear, friendly, and professional communication style and a solution-oriented approach to resolving issues.
• Ability to work both independently and collaboratively within an international team.
• A positive attitude towards change and willingness to learn about new products and workflows as required.

What We Offer to Spanish Speaking Customer Support and Sales Professionals

• Full-time, permanent employment with a market-competitive salary and monthly performance incentives.
• Structured onboarding and continuous training programmes designed for your professional growth within the sales support division.
• Hybrid working model available after initial training and based on performance KPIs.
• Comprehensive private health insurance and access to employee benefits and wellbeing initiatives.
• Supportive and modern office environment with a collaborative, international team spirit.
• Clear career progression routes and opportunities for mobility within the global company.

Ideal Candidate Profile for Multilingual Sales Support

• Proactive, empathetic, and motivated to deliver outstanding customer and sales support.
• Driven to meet targets and committed to continuous improvement of the customer experience.
• Enjoys working in a dynamic and fast-paced office or hybrid setting.

How to Apply for Spanish Speaking Sales Support Agent Positions

If you are passionate about customer support, sales, and delivering solutions in Spanish and English, we would like to hear from you. Please submit your CV in English. Selected candidates will be contacted for an initial conversation.

Workster embraces diversity and ensures equal opportunities for all applicants regardless of gender, nationality, disability, or other personal characteristics.