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Work From Home

Finnish Customer Support Specialist in Cyprus

Workster is partnering with a leading global customer experience company to recruit a Finnish-speaking Customer Service Representative for an international gaming project based in Larnaca, Cyprus.

This is an exciting opportunity to join a fast-paced customer support team assisting players with account inquiries, platform navigation, and technical troubleshooting. You’ll play a key role in delivering an outstanding customer experience while supporting users in the Finnish market.

Your Role

  • Deliver high-quality customer support via email, chat, and other communication channels

  • Assist customers with account-related inquiries and platform navigation

  • Troubleshoot technical issues and provide effective solutions

  • Resolve customer concerns professionally while ensuring a positive customer experience

  • Accurately document customer interactions and case resolutions

  • Escalate complex issues to the appropriate internal teams when required

  • Follow company procedures, quality standards, and data security policies

  • Contribute to maintaining high customer satisfaction and service quality

Your Qualifications

  • Native-level fluency in Finnish

  • Good command of English

  • Previous experience in customer service, technical support, or a contact center environment is an advantage

  • Strong communication and problem-solving skills

  • Good computer literacy and ability to navigate multiple systems

  • Customer-focused mindset with excellent attention to detail

  • Ability to work efficiently in a fast-paced environment

  • Team player with a positive attitude and willingness to learn

The Offer

  • Office-based position in Larnaca, Cyprus

  • Full-time employment

  • Monday to Friday schedule

  • Rotating shifts between approximately 09:00 and 19:30

  • Comprehensive onboarding and paid training

  • International and multicultural working environment

  • Career development opportunities within a global organization

  • Modern office facilities and supportive team culture

  • Opportunity to work on an exciting international gaming project

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Contact Amanda
Work From Home

Finnish Customer Support Specialist in Cyprus

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