Workster is partnering with an international customer experience company to recruit Spanish-speaking Client Advisors for a project based in Lisbon, Portugal.

In this customer service role, you’ll support Spanish-speaking clients by answering questions, resolving issues and providing clear, helpful guidance. This opportunity is available on a full-time or part-time basis and is suited to someone who enjoys communication and delivering a positive customer experience.

Your Responsibilities

• Provide professional support to Spanish-speaking clients across relevant communication channels

• Respond to client enquiries and provide accurate information about products, services and processes

• Identify client needs and recommend appropriate solutions

• Handle complaints and complex situations with empathy and a solution-focused approach

• Record client interactions and update information using internal systems

• Manage multiple enquiries while maintaining accuracy and organisation

• Follow established procedures and service quality standards

• Collaborate with colleagues to support team goals and deliver a consistent client experience

Your Profile

• Fluent in Spanish, both spoken and written

• Good command of English

• Strong communication skills and a client-focused attitude

• Patient, proactive and professional approach to resolving enquiries

• Good problem-solving and organisational skills, with attention to detail

• Confident using computers and able to learn new digital tools quickly

• Ability to work independently and as part of a team

• Previous experience in customer service or a contact centre is an advantage

• Availability to work in Lisbon, Portugal

• Availability to work full-time or part-time

What We Offer

• Position based in Lisbon, Portugal

• Full-time or part-time working options

• Training and support to help you get started in the role

• Opportunity to develop customer service and communication skills

• Professional, international and multicultural working environment